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The case investigates DFGs existing business systems and processes and looks at the possibilities of gaining competitive advantage either by way of acquiring state of the art systems and technical infrastructure or through radical re-design of its critical business processes supported by technology.
From your observation, identify how IT Enterprise Architecture was used in this case, how effective was it, what else could have been done and what are some of the lessons learned.
Your written report should be 3 pages (New Times Roman, double space, font size 12, and normal margins). Cite resources within the paper and attach a list of references at the end. I expect you to use published resources as well as the Internet, posted additional resources and the books.

Based on your findings from Case Study 2 and using any of the various frameworks, tools, models, maps, techniques, standards, visualizations discussed in class, in the books or found elsewhere, pick a service, technology or process that had issues or something they were not using but could been used. Please create a one page diagram outlining what could have been done instead and a brief explanation of what is diagrammed.