?Routine business messages are the “bread and butter” of today’s work environment. We respond to dozens and dozens of routine message each and every day. While routine, HOW we respond can make a world of difference to the receiver. Why? The receiver of your email will perceive your response not only from the logical perspective but alsofromtheemotionalperspective.?MUSTwatchthevideinthelinkbelowhttps://www.youtube.com/watchv=itLLVAJjXNI&feature=emb_title&ab_channel=LearnEnglishwithEmma%5BengVid%5D?This video summarizes five suggestions on how to structure standard responses to routine emails. ?After watch the video, comment on how adding a few of the suggestions can improve the perception of your routine emails to others.
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