Business

a.       Looking at Walt Disney’s Corporate Strategy and Performance where does this industry seem to be heading and future prospects? b.      After reading the article on Teaching SWOT and looking at the SWOT Generic strategy chart, which quadrant is the firm in?  (Hint: Turnaround, Aggressive, Defensive or Diversification quadrant)

About this Assignment Principles of Selling, as you have learned, focuses on developing customer relationships, building trust with customers and solving customer needs through development of a sales plan. You will prepare a sales plan for Contacts R Us, Inc., a fictitious provider of Customer Relationship Management (CRM) software for small to medium-sized businesses across the U. S. Your sales plan will be prepared specifically for the vice president for sales at Windy City Bank. Windy City Bank was recently formed through the merger of two regional financial institutions. Windy City Bank’s corporate offices are located in downtown Chicago. The VP’s combined staff after the merger has a client base consisting of over 3,500 small to medium-sized business customers. Windy City Bank’s sales and service staff members need to keep in periodic contact with each of their commercial clients. The VP has five commercial lenders, each of whom has seven commercial loan officers. Each loan officer has about 100 clients. One of your associates on your sales team spoke with the Windy City sales VP at the Chicago Small Business Expo. Your sales plan for Contacts R Us, Inc., focused on Windy City Bank should be 2,500 to 3,000 words answering the prompts below using concepts you learned from the course to support your recommendations. Formatting & Sources Please write your paper in the APA format. As part of your research, you must also use at least three credible, outside sources and cite them using APA format as well. Please include a mix of both primary and secondary sources, with at least one source from a scholarly peer-reviewed journal. Primary sources are first-hand accounts such as interviews, advertisements, speeches, company documents, statements, and press releases published by the company in question. Secondary sources come from peer-reviewed scholarly journals, such as the Journal of Management. You may use like JSTOR, Google Scholar, and Social Science Research Network to find articles from these journals. Secondary sources may also come from reputable websites with .gov, .edu, or .org in the domain. (Wikipedia is not a reputable source, though the sources listed in Wikipedia articles may be acceptable.) Project Prompts 1. Research Customer Relationship Management (CRM) software solutions and how they assist organizations. 2. Research the commercial small to-medium-sized banking industry and describe how Windy City Bank might benefit from CRM software. 3. Develop a Sales Plan for Contacts R Us, Inc. for selling its CRM software to the Windy City Bank. 4. Your Sales Plan must answer the following: Describe how you pre-qualified the Windy City Bank. Specifically identify the criteria you used to pre-qualify the bank. Explain how you will effectively build trust during the first meeting with the Windy City Bank. Develop your relationship-building questions. What relationship exists between you and the Windy City Bank and how can you leverage it? Explain how you will effectively establish source credibility during the first meeting with the Windy City Bank. Give an example of how you might accomplish this. Provide your critical situational questions. How does the situation qualify the Windy City Bank? Describe your critical need questions. Why does the Windy City Bank need your product? Describe and identify the economic user, coach, business user, and/or the technical buyer you will meet. Who is the key buying influence? Address the potential budget and timing for the purchase decision. Include a potential elevator pitch 60-second sales summary statement about Contacts R Us CRM software that you will use with the Windy City Bank. Explain how the features, advantages and benefits of the Contacts R Us CRM software solution meets the needs of Windy City Bank. Describe a basic oral close you will use with the Windy City Bank. Develop a follow-up plan for continued contact with the Windy City Bank before, during and after the sale to insure excellent customer relationship management.

Please review the exercise on p. 331 of Battaglio’s chapter, and discuss all the questions in the exercise. Write up job descriptions for the two positions. What types of knowledge, skills, and abilities would you include? What tasks and duties would each of the positions be responsible for carrying out? Where might you advertise the job? As a contingency plan, the secretary has also asked you to consider outsourcing the agency’s IT requirements. What criteria might you include in a request for proposals to administer the IT function? What legal issues might you consider when outsourcing IT-related functions? This assignment is an opportunity to synthesize material from several chapters in order to address the questions of Battaglio. Job descriptions are not something that can be answered in a few words and neither is the consideration of where to advertise for different levels of employees. Consider all of these ideas before you submit your responses.

Entrepreneurs must learn about their customers, the competitors, and the industry. Market research can help entrepreneurs collect and analyze data and understand which products and services are in demand, and how to become competitive on the market.  Discuss some of the areas that you need to learn about before starting your business. What are some of the basics of market research and how does market research help in uncovering this information? What are additional sources or activities you could use to uncover information?  Submission Format: Post your answer to the discussion question by Thursday preceding the end of the unit. Your post should be around 200 – 400 words and include at least one outside source. Your initial post should be substantial and answer the questions in detail. You must post at least TWO replies to others’ posts if required in the question instructions.  Your replies must be a minimum of 4 sentences long and, again, must be meaningful and detailed. All discussion posts should contain proper punctuation, grammar, capitalization, and spelling.

(Please don’t start your paper or title with that phrase, though!) The ellipsis can be anything that is in the scope of Library and Information Studies (LIS). It can be as general or as specific as you want. Some examples might be: “How the Dublin Core metadata schema changed libraries” “Why libraries should dump Dublin Core and move to JSON-LD” “Why archives should be embedding geospatial metadata everywhere” “How libraries can use virtual machine/container technology such as Docker” “Why librarians need to learn information architecture techniques” “How museums can implement Agile methodologies” “How search engines impact college students’ searching behavior” “Why librarians need to learn SEO” “How GDRP affects library privacy policies and web design” The topic can cover the impacts on institutions—libraries, archives, and museums of all types—and their users. You can cover a specific institution with which you are familiar, or a specific type of department within an institution – for example, Digitization, Instruction, Web Development. You can discuss a specific technology – for example, integrated chips, 3-D printers, project management techniques or software, data visualization tools, GIS, cloud computing, firewalls, databases, metadata schema such as Dublin Core or EAD, semantic web standards such as JSON-LD or OWL, XML, HTML 5, search engines, repositories – a number of technologies, or technology development in an industry in general. You might want to discuss the  impacts on human information behaviors, such as information-seeking behavior, information searching behavior, information use behavior, etc. This definition might be helpful: “Information behavior is the totality of human behavior in relation to sources and channels of information, including both active and passive information seeking, and information use. Thus, it includes face-to-face communication with others, as well as the passive reception of information as in, for example, watching TV advertisements, without any intention to act on the information given.” – Wilson, T.D. (2000). Human Information Behavior. Informing Science, 3(2), available at http://www.inform.nu/Articles/Vol3/v3n2p49-56.pdf  (Links to an external site.) Your topic might cover policy, ethical, social and/or legal impacts, such as intellectual property issues, access to information, privacy issues, intellectual freedom, censorship, cyberlaw, and government, corporate, or global information practices and policies. The paper must address the following questions: What is the technology, technique or standard, or who is the technology influencer? Who are the main players in this field?  (Can be a person, institution, or company.) How does the technology, technique, technology standard, or technology influencer impact ? Discuss both positive impacts and negative impacts if applicable. What is the future of the technology, technique, technology standard, or the topic?

dentify and briefly define 1 of the following concepts: Opportunity cost Sunk cost Cost-benefit analysis Based upon the concept that you have selected, respond to each of the following questions: What are the basic steps for the application of your chosen concept in resource allocation? Provide an example of how this concept can be applied in a specific health care resource allocation. How will the application of this concept impact the structure of the health care institution when allocating resources? Ensure that you integrate economic terms, frameworks, and models throughout the review. Be sure to follow APA style page formatting, and provide at least 4 peer reviewed references from health care journals published in the past 5 years.

The goal of this assignment is to allow you to practice the use and interpretation of financial metrics based on actual business income statement and balance sheet data. Write out formulas and calculation steps. Provide answers to each question and provide brief interpretations regarding the meaning of your results against the benchmark values given in the Longenecker book. [Note: There is no need to use Excel]  Questions(4 points each): Current (or liquidity) ratio and acid test ratio and Average collection period Inventory turn-over Total asset turnover Operating profit margin Debt ratio and debt-equity-ratio Return on equity Questions (6 points each): State requested value(s) and discuss your answer State the values for the following operational cost factors using the information given: Value of capital assets, Direct material cost, Fixed overhead cost and Variable overhead cost. How much Capital Cost Allowance does this business report? What is the businesses Net Working Capital? Is it sufficient in your view? Looking at the profit-loss statement. What can you say about cash flow for his business? What information (one or more pieces) is/re missing to definitively judge cash flow?

answer each question individually. Be sure to post each question before answering it.  All content must be double spaced and follow proper composition, grammar, etc. Note, additional research is required in order to optimally respond to the questions in terms that are relevant today. 1) Analyze the challenges associated with new-product development 2) Analyze the challenges associated with on-time delivery  3) What action would you suggest that China Sourcing Group’s Shanghai office undertake in order to improve the rate of its on-time delivery?

Your discussion assignment for this week is the following. Please choose one among the following two topics to discuss.  Topic 1: Marcus Welby Medicine in the 21st Century Step 1: Read Dr. Arrow’s paper to review the MWM model: Wk11_Arrow.pdfPreview the document.  Step 2: Answer the following questions.  Today, technology has changed everything. Individuals now buy drugs on the Internet and Tweet about their latest visit to the physician office. They can rate their doctors on healthgrades.com. They can research their own illnesses through websites such as WebMD.com and MDAdvice.com.* The recent development of Health Information Technology (HIT) such as Electronic Medical Records (EMR) could help prevent medical errors and exchange patient information among healthcare providers. Moreover, during the current pandemic, the use telemedicine has been expanded to ensure access to essential health services. (See CDC guideline for telehealth services during COVID-19 pandemic: https://www.cdc.gov/coronavirus/2019-ncov/hcp/telehealth.html (Links to an external site.) ) How might you harness modern technology to transform the role of the primary care physician, creating a “Marcus Welby for the 21st Century”? (I.e., how does technology such as telemedicine, healthgrades.com and WebMD.com change the role of primary care physicians?) Specifically, how does modern technology affect demand inducement (i.e., the extent to which physicians could potentially induce demand)?  * Note that these sites are not always a good source for determining what caused their illnesses or accurately providing a self-diagnosis. Sometimes these sites even create frustration and unnecessary worrying. Topic 2: Identifying Demand Inducement Step 1: Read Dr. Fuchs’s paper to review the demand inducement model: Wk12_Fuchs.pdfPreview the document .  Step 2: Describe Fuchs identifies demand inducement (i.e., the effect of the supply of surgeons on the demand for operations). Specifically, what instrumental variables (IVs) are used in the two stage least squares (TSLS) regression analysis? Do you think the IVs are valid in the sense that they are uncorrelated with the error terms (i.e., the demand for operations does not affect the IV, and there is no third factor that affects the IV and the demand for operations, aside from factors that are controlled for in the regression)? Explain why or why not. (Hint: here is an interesting article that may give you some idea about the validity of these IVs: Wk12_Dranove.pdfPreview the document)

A comparative analysis of international tourists’ satisfaction in Mongolia Since you have been using the Mongolia data provided, to review this article on tourist satisfaction in Mongolia. This article surveys four groups of international tourists about their satisfactions with travel products, services, prices and experience in Mongolia and their future purchase behavior. It applies both descriptive and inferential statistics in analyzing the survey data. It reveals different satisfaction levels expressed by the four international tourist groups. Read the article and answer the following questions. Answer these questions as complete as you can, your critique must be at least three typed and double-spaced pages. What is the purpose of this study? What factors have influenced the growth of international tourism in Mongolia? What are the different dimensions (or aspects) of tourism satisfaction discussed in Literature Review section (Tourism Satisfaction: Conceptual Background, pp.3-4)? How was the survey instrument designed? What limitations can you find with the data collection procedure? Examining the variable service in Table 4 on p. 8, interpret the mean and standard deviation for the whole sample, and then compare satisfaction levels by the four international tourist groups. What is the function of F statistics reported in Table 4, such as F=25.15 for the variable nightlife? What does the asterisk * symbol mean when it is superscripted to some F statistics in Tables 4, 6 & 8? What does the footnote p<.05 mean in Tables 4, 6 & 8? What is the function of Scheffe test, such as Europe vs. US with p-value = <.0001 for adventure variable in Table 9 on p. 10? Are the international tourists satisfied with their travel in Mongolia as a whole sample and by region? Explain. This article is published in Tourism Management (2006), Volume 27, pp. 1331-1342