Being a professional mediator requires reflecting on your past conflicts and learning from them. Learning how we deal with conflict can make us better mediators and behave in a more ethical and neutral manner, particularly when mediating similar disputes. For this report, you are required to: ? Identify a past conflict you have experienced in the past and describe the cause of the conflict and how it was manifested ? Evaluate how your conflict resolution strategies were effective/ineffective ? Explain how mediation and one other conflict management approach would have been appropriate/inappropriate for resolving this conflict ? Identify and describe three ways in which your conflict could have been mediated to achieve a more positive outcome ? Describe how you would mediate such a similar dispute, explaining your role in the process and the steps you would need to take to remain neutral and follow ethical guidelines. When writing, be sure to include an introduction which provides a background, thesis and outline. You will also need a conclusion which summarizes the key points, limitations of your argument and provide future recommendations. When preparing please be sure to make specific references to mediation/conflict theories and techniques and include in-text references. A reference list for those references needs to be included at the end of your report. Please see the Academic Guide for more information on in-text referencing and using reference lists. Needs reference for every point!!! Marking Rubric: Max. in category Your points Mediation and Conflict theories and concepts are well integrated into the essay 10 Knowledge of Mediation and Conflict theories and techniques 10 References to readings and prescribed text 10 Word count, readability and structure 5 Correct academic writing style (references, in-text references) 5 Total: 40
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