Customer Service Representative
When completing Unit 4 – Discussion Board, do not simply list which slides you will include – everyone will have the same slides! In an outline, the writer includes the substance that will be provided on each slide: Provide a recommendation for the set of steps to be used in the recruitment process of a customer service representative for a streaming TV provider. – Identify these steps Step 1 [you need to actually list the step] Step 2 Step 3 Etc. What members of the organization will be involved in the recruitment process and what are their roles in the process? [Identify each person/group]Activity #1 Person/Group #2 Person/Group #3 Discuss 3 types of interviews and give examples of each type. Which type will you use when interviewing the customer service representative? Interview type #1 Give example(s) Interview type #2 Give example(s) Interview type #3 Give example(s) Develop 4 interview questions that you would ask the customer service representative in the interview. Provide a mixture of questions and describe why you believe each type of question is important. Interview question #1 Describe why you think this question is important Interview question #2 Describe why you think this question is important Interview question #3 Describe why you think this question is important Interview question #4 Describe why you think this question is important What are the benefits of effective orientation and onboarding programs for employers and employees? [Discuss benefits of effective programs] Reflecting on your own experiences in an onboarding and orientation program, what were the most important things you learned in the program? [Discuss you experiences. What were the most important things you learned in the program?] [Any other significant points you think readers should know about your experiences?] From your prior knowledge, experiences, and learning, describe a strategy that you would recommend to ensure that a company retains its best employees. Describe your recommendations You will then continue to address each of the questions in a clear and succinct manner. Please remember that your outline should be complete and substantive so that your colleagues can provide you with meaningful feedback.
With us, you are either satisfied 100% or you get your money back-No monkey business