NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper

NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Clinical leadership, along with values-based care and compassion, are critical in supporting the development of high quality healthcare service and delivery. Clinical Leadership in Nursing and Healthcare: Values into Action offers a range of tools and topics that support and foster clinically focused nurses and other healthcare professionals to develop their leadership potential. The new edition has been updated in light of recent key changes in health service approaches to care and values.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Divided into three parts, it offers information on the attributes of clinical leaders, as well as the tools healthcare students and staff can use to develop their leadership potential. It also outlines a number of principles, frameworks and topics that support nurses and healthcare professionals to develop and deliver effective clinical care as clinical leaders. Covering a wide spectrum of practical topics, Clinical Leadership in Nursing and Healthcare includes information on: Theories of leadership and management Organizational culture Gender Generational issues and leaders Project management Quality initiatives Working in teams Managing change Effective clinical decision making How to network and delegate How to deal with conflict Implementing evidence-based practice Each chapter also has a range of reflective questions and self-assessments to help consolidate learning. It is invaluable reading for all nursing and healthcare professionals, as well as students and those newly qualified.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Permalink: https://nursingpaperessays.com/ nurs-6201-leader…case-study-paper / ? Aim : To identify how clinical leadership was perceived by Health Professionals (HPs) (excluding nurses and doctors) and to understand how effective clinical leadership relates to initiating and establishing a culture of change and progression in the health services. Methodology : This pilot study used a mixed methods approach, although quantitative methodological principles dominated. An on-line (Survey Monkey) questionnaire was distributed via email links to HPs throughout the Western Australian Department of Health. Qualitative data was analyses by Statistical Product and Service Solutions (Version 21). Results : A total of 307 complete surveys were returned. Participants represented 6.1% of the total WA HP workforce and a wide range of HP disciplines. The majority of respondents were female (86.5%), the median age was 38.9 years and the majority of respondents worked in acute hospital environments (59.9%) and in a metropolitan location (73.7%). Most participants (79.2%) saw themselves or were reportedly seen by others (76.2%) as clinical leaders. The main attributes associated with clinical leadership were; effective communicator, clinical competence, approach ability, role model and supportive. The main attribute identified least with clinical leadership was “controlling”. Only 22.2% saw clinical leaders as managers, while the majority saw a clinical focus as important (85.3%). Clinical leaders were perceived as having an impact on how clinical care is delivered, staff support and leading change and service improvement. Many respondents (81.4%) suggested barriers hindered their effectiveness as clinical leaders. Conclusions : Improvements in clinical care and changes in practice can be initiated by clinical leaders.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Importance of Strong Nursing Leadership Strong leadership is essential in all types of work environments, and particularly in those that involve high pressure situations and quick decision making. Employment as a nurse in a healthcare setting undoubtedly fits into that category. Quality leadership is key for ensuring successful nursing teams Nurturing Teamwork Strong nursing leadership helps encourage other nurses to function as team units. Nurses — leaders or otherwise — must have strong interpersonal skills to be successful. They must be adept at communicating with each other, with doctors and other staff, with patients and with patients’ families. Strong teamwork and communication are both key to providing quality patient care. To achieve this, head nurses and others in positions of leadership must encourage their team members to communicate clearly, collaborate with each other on any issues that come up, and be willing to help each other out when things are especially busy.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Encouraging Success Effective nurse leaders promote an environment that makes their staffs more passionate and enthusiastic about their work. Leaders must show their staff members — through actions and words — that it’s never OK to be satisfied with anything that’s less than 100 percent. They drive nurses to conduct themselves in a professional manner, and they provide the tools and guidance that can help nurses meet or exceed their performance goals. Nurse leaders should be clear in their instructions and honest about their team’s performance. They should also offer encouragement to team members who might be having a hard time and praise to those who do outstanding work.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Importance of Strong Nursing LeadershipStrong leadership is essential in all types of work environments, and particularly in those that involve high pressure situations and quick decision making. Employment as a nurse in a healthcare setting undoubtedly fits into that category. Quality leadership is key for ensuring successful nursing teams. Nurturing Teamwork Strong nursing leadership helps encourage other nurses to function as team units. Nurses — leaders or otherwise — must have strong interpersonal skills to be successful. They must be adept at communicating with each other, with doctors and other staff, with patients and with patients’ families. Strong teamwork and communication are both key to providing quality patient care. To achieve this, head nurses and others in positions of leadership must encourage their team members to communicate clearly, collaborate with each other on any issues that come up, and be willing to help each other out when things are especially busy.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Encouraging Success Effective nurse leaders promote an environment that makes their staffs more passionate and enthusiastic about their work. Leaders must show their staff members — through actions and words — that it’s never OK to be satisfied with anything that’s less than 100 percent. They drive nurses to conduct themselves in a professional manner, and they provide the tools and guidance that can help nurses meet or exceed their performance goals. Nurse leaders should be clear in their instructions and honest about their team’s performance. They should also offer encouragement to team members who might be having a hard time and praise to those who do outstanding work.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Proper Organization Proper organization is vital to the success of a nursing team. Without proper organization, chaos is likely to ensue — definitely not a good thing in the demanding, fast-paced healthcare world. A strong nurse leader must be methodical, detail oriented and skilled at quickly identifying and fixing problems. She should be able to juggle many diverse tasks simultaneously, whether they involve assigning specific duties to the rest of the nurse team, writing out shift schedules for the rest of the month or overseeing patient care. Positive Growth Strong nurse leaders possess the confidence to analyze their work processes honestly and think of ways to improve on them. When their team’s performance falls below standard, they should be willing to make changes that will take the performance to the next level. Nurse leaders need to be able to influence others on their teams to routinely evaluate themselves — and the things around them — to determine what works, what doesn’t, and what should be done to improve the work environment and team performance.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Leadership in nursing: The importance of recognizing inherent values and attributes to secure a positive future for the profession. Nursing is a dynamic and challenging profession requiring engaging and inspiring role models and leaders. In today’s ever changing and demanding healthcare environment, identifying and developing nurse leaders is one of the greatest challenges faced by the nursing profession. The concept of leadership is a complex and multi-dimensional phenomenon; research conducted for over a century concludes that although it is one of the most observed concepts, no universally accepted definition or theory of leadership actually exists. There is increasing clarity surrounding what true nursing leadership is, and how it differs from management. This discussion will outline the nature of nursing leadership and importance of nurse leaders in advancing the profession; clarify definitions and differentiate between nurse managers and nurse leaders; describe the evolution of nurse leadership by identify theories and styles of leadership relevant to nursing practice; and highlight the importance of identifying leaders in the nursing profession.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper The paper also serves as a caution to recognize, avoid and discourage “negative” leaders in the pursuit of a bright future for the nursing profession. With appropriate identification, support and development of future nurse leaders, an acknowledgement of the shifting paradigm of leadership theory and the context in which future nurse leaders are destined to grow, the ultimate goal of the nursing profession–excellent in person centered care–can be achieved. It is essential to the future success of the nursing profession that informal, negative “leaders” be discouraged and positive leaders, possessing the evidence-based qualities of leadership be identified and nurtured to lead the profession. As the health care system continues to undergo rapid change, the nature of nurses’ roles are changing as well, according to Health force faculty research. As the largest licensed health professional group in the US, nurses are four times more prevalent than physicians. They practice in nearly every setting of the health care system and many are poised to take on leadership roles. But plenty of nurses will need to gain new skills, including leadership and management competencies, to meet patient needs in this increasingly value-focused health care environment.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper How Our Programs Support Nursing Leadership To address health care’s most critical challenges, health professionals from various fields and backgrounds must break down silos and work together. Health force Center’s leadership development programs take an interdisciplinary approach and train health care professionals across the workforce. The CHCF Health Care Leadership Program, for example, prepares clinically trained professionals to lead California’s health care organizations. Nurses, physicians, case managers and more join together to learn essential leadership and management skills. We believe leadership development is a process of discovery and our programs help participants develop effective leadership styles, facilitate action and lead teams. News and Research for Nursing Leaders Health force Center is a leading source of research insights into the nursing workforce. For more than two decades, we have conducted studies and surveys of the nursing workforce to better understand: The impact of state scope-of-practice regulations The availability of nurses and nurse practitioners to care for vulnerable populations Nurse practitioner and nurse midwife use of health information technology NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper The factors that affect rural nurse practitioners including job satisfaction and intention to remain in rural areas Considerations for Nurse Leadership Nursing leaders play a pivotal role in directing the operation of a health care organization. They are responsible for inspiring and encouraging their staff to meet the highest standards of performance. One effective way to do this is to employ a transformational leadership style – an approach popularized by writer James Mac Gregor Burns. This approach creates an environment, he says, where “leaders and followers make each other advance to a higher level of performance, morale and motivation.” This approach can help you increase your staff’s productivity as well as its overall job satisfaction. It means leading by example, exhibiting compassion and promoting the same behavior among staff members. Adopting this approach helps humanize the workplace while making you a better nurse leader.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Problems with Communication in a Health Care Organization Challenges arise in the workplace and not everyone responds well to the same communication style. The following variables, combined with the fast-paced nature of most health care environments, can contribute to communication struggles: Age differences among collaborators Different levels of work experience and professional knowledge Different personalities in the workplace Fortunately, by earning a Master of Science in Nursing (MSN) with a concentration in executive leadership, you will be equipped to help staff members overcome these factors. MSN leadership curricula emphasizes building advanced communication, coaching and interpersonal skills, and prepares you to manage issues related to:NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Workplace diversity Generational variances Collaboration Organizational recruitment Shared leadership Trust and credibility Earning an MSN in nurse leadership can prepare you to be a leader in terms of professional vision and strategy. You will also learn how to lead teams to focus on shared goals in a health care setting. Ways Nurse Leaders Can Inspire and Motivate Several character-based traits stand out as skills that make a good nurse leader: They are passionate and positive. They are sensitive to the needs of patients, peers and staff. They are decisive when taking action. They are supportive of the careers and goals of others. They are solution-oriented. According to Rose O. Sherman, Ed.D., RN, RAAN, nurse leaders capable of effectively coaching teams have demonstrated “miraculous” outcomes regardless of how challenging the conflict or situation. Sherman believes transformational leadership can have a “multiplying” effect on other employees, leading to an overall enhancement of the intelligence and abilities across an organization.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper The goal of nursing leadership is to be a role model for staff and to inspire others. Leaders have a nurturer’s temperament and show genuine concern for staff. Liz Wise man, writing in the Harvard Business Review, determined leaders who are “multipliers” use 95 percent of their staff’s intellectual abilities; comparatively, leaders who are “diminishes”, or leaders focused on their own professional success and well-being, used just 48 percent of their staff’s talents. Organizations led by nurses with strong leadership skills boast: Higher employee satisfaction More confident staff members Stronger employee retention rates Better patient outcomes Higher quality of patient care More effective day-to-day processes Essential Leadership Qualities for a Health Care Setting Adopting transformational leadership qualities and translating them into success requires you to be a compassionate leader, an effective communicator and an encouraging collaborator who fosters a culture of openness in the workplace. The following five rise to the top of the list in terms of boosting employee morale and getting the most out of staff members:NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Reward Good Performance: Rewarding good performance in the workplace lets your employees know they are valued. Rewards communicate that you recognize their effort and commitment and it can bolster employee morale and improve subsequent workplace performance. Address Workplace Problems: Sometimes it is necessary to take an assertive stance in order to address issues that may be uncomfortable but still require attention. Pulling an employee to the side in order to work out a problem is an effective way to proactively address an issue while also demonstrating respect towards their privacy in the workplace. Highlight Individual Strengths: Take the time to get to know staff, whether it is during the workday or over a long lunch. This enables you to evaluate each individual’s strengths, weaknesses and aspirations. This knowledge can help you ensure that each staff member’s talents are being used to their fullest. When employees feel engaged, their skills and overall performance and job satisfaction are enhanced. Promote Multi-Level Communication: Encourage a culture of transparency within your organization by having members of various departments interact with one another whenever possible. This kind of communication encourages trust and creates a culture of respect.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Humanize the Workplace: Always remember that employees and patients are people first. Rather than treating your interactions as “patient and provider” or “employee and boss,” try instead to remember you are interacting with people. This shift in perspective enables you to build trust and respect among st your staff and patients, which will contribute to higher levels of satisfaction for all concerned. Implementing these strategies can help mitigate many challenges that arise in the workplace. It will put you in a better position to manage issues related to personality differences, age and experience. By Treating employees and patients as individuals will result in a happier and healthier environment – one with stronger employee retention and more positive patient outcomes. Essential Qualities of Nurse Leadership All care provider organizations need nurse leaders to oversee staff members. [1] The health care field grows more complex as nurse leaders brace for a mass exodus of retiring registered nurses and an influx of fresh, green talent.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Despite warnings of a health care talent shortage for the last several decades, developing new nurse leaders has been a low priority for current administrations. Today, three factors are of particular concern to nurse leaders: the growing baby boomer population, the increased demand for medical services presented by this group, and the large number of registered nurses who will soon retire. It’s critical that current nurse leaders groom protégés to fill the void that will be left by their exodus. The lack of preparation to affect this outcome, despite years of warnings, has presented a considerable challenge for health care providers. Now is a difficult time for organizations attempting to develop a pool of qualified nurse leaders. ORDER HERE NOW The retiring nurse cohort represents the biggest challenge for provider organizations who will experience a large influx of inexperienced nursing talent that will eventually comprise half the United States registered nursing pool. These circumstances make the cultivation of new nurse leaders vitally important. As a result, various nursing advocates have formed alliances to develop new leaders. With this in mind, the following nine qualities aid nursing executives in meeting the objective of fostering new leadership talent.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper 1. Emotional Intelligence In clinical settings, nurse leaders work closely with trainees to help them develop emotional intelligence. [2] Such support helps peers to cope with the stressors that present during routine challenges. Nurse leaders assist trainees in managing those challenges and other counterproductive influences that can result in emotional exhaustion and poor team collaboration. 2. Integrity Integrity for one’s self and among charges is a primary objective for nurse leaders. [1] Personal integrity aids nurse practitioners in making the right choices during critical junctures in patients’ treatment plans. Additionally, effective leaders adapt to use, and teach, ethically viable practices that enable fledgling nurse leaders to make safe and effective care decisions intrinsically. 3. Critical Thinking Nurse leaders guide unpolished practitioners in the use of critical thinking to develop their ability to make decisions based on a complex array of factors. This skill is vital in a health care environment with increasing instances of multidisciplinary collaboration. The growing trend of autonomy for nurses also makes critical thinking a valuable professional skill for practitioners. 4. Dedication to Excellence Nurse leaders are committed to their passion and purpose and exemplify this through their perseverance in the care giving setting. [3] To foster this trait among new nurses, leaders may assess performances quarterly. Despite the technique used to improve nurse performance, all nurse leaders teach their charges dedication to excellence by delivering top-notch service so that trainees can learn from their examples.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper 5. Communication Skills The current multidisciplinary treatment environment greatly increases the importance of collaboration in the care provider setting. To facilitate collaboration, nurse leaders arrange for trainees to attend rounds while engaging with various medical professionals, such as support staff, primary care providers, and senior executives. Some health care organizations also establish recruitment retention teams, who might engage in these rounds with trainees. 6. Professional Socialization During training, nurse leaders gain an intense understanding of patient-nurse dynamics. [2] Nurse leaders focus on developing how trainees engage with patients after the triage process. Effective nurse leaders identify opportunities to develop new organizational leaders during this learning process. 7. Respect Nurse leaders are passionate, dynamic influence rs who inspire change in others and, in the process, win the respect and trust of their charges. To accomplish this, leaders teach communication techniques such as two-way communication and rephrasing to promote a workplace environment where stakeholders engage each other in a productive, positive manner. By understanding each other’s circumstances, trainees gain respect for their peers and nurse leaders.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper 8. Mentor ship Nurse leaders deploy motivational strategies that cater to the individual personalities of their trainees. By empowering trainees and guiding them toward understanding their roles as care providers, nurse leaders cultivate an environment of continual learning. While effective nurse leaders make every effort to identify learning opportunities, they give trainees enough autonomy so that they do not feel micromanaged. 9. Professionalism Nursing is a dynamic profession that requires competent, confident leadership. As organizational leaders, these professionals represent the nursing field at nearly every professional point of contact within the organization. This will increase in significance as nurse leaders find themselves representing the field in the boardroom more frequently as time moves forward. Nursing leadership will change hands to a new generation of nursing talent over the next decade. [1] These professionals will play a vital role in liaising between nurses and executive leaders in the evolving health care environment. Therefore, it is critical that nurse leaders start cultivating their replacements now and that the new generation of nurses pursue advanced training, such as Doctor of Nursing Practice accreditation, that will allow them to practice to the full extent of their capabilities.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Nursing Leadership Styles 1. Autocratic Leadership An autocratic nurse is The Boss, full stop. A nurse who leads using this management style makes all decisions and gives specific orders and directions to subordinates, and tends to discourage questions or dissent. There’s also a low tolerance for mistakes and the people who make them. When this style works best: For simple or straightforward tasks, or making sure that strict legal or medical guidelines are adhered to. It can also help in emergency situations, when there needs to be a strong voice giving direction. When this style doesn’t work so well: When a nurse manager wants to build trust and teamwork among other team members, or encourage creative problem solving. 2. Laissez-Faire Leadership The laissez-faire nurse is the opposite of the autocratic nurse. In this style, the nurse provides no specific direction for team members, and adopts more of a hands-off approach to managing. When this style works best: When the nurse’s team is already experienced and self-directed, and doesn’t necessarily need a general giving orders. When this style doesn’t work so well: When specific decisions need to be made and implemented, or team members are inexperienced.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper 3. Democratic Leadership The democratic nurse manager takes input from subordinates, and encourages open communication. The decision making ultimately with the manager, but stakeholders and team members are asked for honest feedback, and given feedback in return. When this style works best: When the nurse wants to build relationships with staff members based on trust and accountability, or when improving systems and processes is a priority. When this style doesn’t work so well: When a concrete decision needs to be made quickly, gathering feedback and testing the waters with team members isn’t necessarily helpful or feasible. 4. Transformational Leadership The transformational (sometimes also called visionary) nurse manager is focused on the big picture (improved patient care, better systems and processes), and how to get there. When this style works best : When the workplace (in this case, a hospital, clinic, or other healthcare facility) is in need of big changes and improvements. When this style doesn’t work so well: When day-to-day decision making is required on small or specific issues. 5. Servant Leadership The servant nurse leader focuses on team success via individual team members. Despite the meek-sounding name, this management style has been gaining popularity over the past few years. This leader targets team members’ needs, ensuring that they have the skills, relationships, and tools to achieve individual and group goals.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper When this style works best: When a team has diverse members with different tasks and responsibilities. When this style doesn’t work so well: When top-down decisions need to be made, or a group needs to follow collective directions. So which type of nurse leader are you, and what kind of leadership style works best for your job and your career goals? We’d love to hear how these management styles work for you. Nursing is a dynamic and challenging profession requiring engaging and inspiring role models and leaders. In today’s ever changing and demanding healthcare environment, identifying and developing nurse leaders is one of the greatest challenges faced by the nursing profession. The concept of leadership is a complex and multi-dimensional phenomenon; research conducted for over a century concludes that although it is one of the most-observed concepts, no universally accepted definition or theory of leadership actually exists. There is increasing clarity surrounding what true nursing leadership is, and how it differs from management.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper This discussion will outline the nature of nursing leadership and importance of nurse leaders in advancing the profession; clarify definitions and differentiate between nurse managers and nurse leaders; describe the evolution of nurse leadership by identify theories and styles of leadership relevant to nursing practice; and highlight the importance of identifying leaders in the nursing profession. The paper also serves as a caution to recognize, avoid and discourage “negative” leaders in the pursuit of a bright future for the nursing profession. With appropriate identification, support and development of future nurse leaders, an acknowledgement of the shifting paradigm of leadership theory and the context in which future nurse leaders are destined to grow, the ultimate goal of the nursing profession – excellent in person-centered care – can be achieved. It is essential to the future success of the nursing profession that informal, negative “leaders” be discouraged and positive leaders, possessing the evidence-based qualities of leadership be identified and nurtured to lead the profession.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper The Relationship Between Leadership and Patient Outcomes In this review 19 patient outcome variables were found, which were grouped into five categories using content analysis. These showed the relationship between leadership and: ORDER HERE Patient satisfaction Patient mortality, patient safety outcomes Adverse events Complications Patient healthcare utilization In 30% of studies, patient outcomes, primarily patient or family satisfaction, were collected prospectively by researchers. In one study, patient mortality and complications were collected from clinical charts and in all other studies patient outcomes were collected from administrative databases. Of the individual outcomes, patient mortality and medication errors were the most frequently examined outcomes. Over all studies, a total of 43 relationships between leadership and patient outcomes were examined and 63% of these were significant. While 26 relationships between leadership and positive patient outcomes were significant, one relationship showed the opposite of the expected results.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Patient Satisfaction The number of studies relating leadership practices to patient satisfaction was more than doubled in this review. The results showed significant associations between leadership and increased patient satisfaction in four studies. Relational leadership was associated with patient satisfaction in two studies, while another found that family satisfaction with resident care was significantly and positively related to task-oriented leadership style of nursing home ward managers. Similarly, others found that the transaction al leadership style was related to increased patient satisfaction.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Patient Mortality In four of six studies, leadership was significantly associated with patient mortality. Transformational and resonant leadership were associated with lower patient mortality in three studies while, contrary to hypothesis, leadership was associated with higher mortality in one study. It has been suggested that managers with larger spans of control may have been hampered in their ability to provide direct support to nursing staff. However, there was another contradictory finding in that lower mortality was associated with higher nurse burnout.NURS 6201 – Leadership in Nursing and Healthcare Case Study Paper Patient Safety Outcomes: Adverse Events A total of nine studies addressed ten types of outcomes in this category. The strongest relationship was between leadership and medication errors, as four of five studies showed significant negative relationships. Transformational leadership, manager support and trust in leadership were all associated with lower medication e

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