You are the site manager for a health care center caring for an urban population experiencing homelessness. After the identification of patient safety concerns, you have realized the need to institute a new quality initiative regarding how patients’ home medications are stored when they are admitted. This new initiative involves the cooperation of the security and nursing staff. While most of the staff understand and are following the new policy, there appears to be difficulty any time Lisa – a security guard – and Tom – an LPN – are working together. In 1,000-1,250 words, examine the following based on the scenario above:
- Assess three best practices in leading others through the change process. These should be evidence-based best practices.
- Discuss how you would ensure your team is working together successfully.
- List two approaches you can use in having a difficult conversation to address conflict on your team.
- Describe methods you would use to resolve conflict on your team.
Provide three to five scholarly resources, in addition to information from your textbook.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
With us, you are either satisfied 100% or you get your money back-No monkey business