[SOLVED] QSO- 690 Topics in Operations

As an operations management professional, you will be asked to examine companies’ operational processes, identify performance gaps, and recommend quality-driven strategies that will cut costs, increase profits, and enhance differentiation. In this assignment, you will practice these skills in the evaluation of Starwood Hotels’ quality improvement efforts. This exercise will help you prepare for Milestone One, due in the next module.

Before you complete your paper, you will need to view the video “Starwood Hotels—Process Performance and Quality” (available through the MyOMLab area under the course Table of Contents menu).

3-1 Final Project Milestone One: Case Analysis

In this first milestone assignment for the final project, you will begin the process of creating a business development plan for your selected organization or company.

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In this first milestone assignment for the final project, you will begin the process of creating a business development plan for your selected organization or company. To accomplish this, you, as an operations management professional, must clearly understand how each systemic element fits into an organization’s overall operation. You will need to consider the company’s current processes and get a sense of its leaders’ goals and values:

  • How does the company currently operate?
  • What are its strengths and limitations?
  • In what kind of sociopolitical and economic environment is the company operating?
  • What are the available tools for evaluation?

4-2 Assignment: Value Stream Map

Value stream mapping is a qualitative lean systems tool aimed at eliminating waste (muda) in many manufacturing processes. Value stream mapping is useful because it creates a visual map of every process involved in the flow of materials and information in a product’s value chain (worth of operations).

Using the example of a value stream map in Table 6.1 (in Chapter 6 of the course textbook), produce a value stream map of the company you selected to research for your final project. (You may focus on a specific product line or division within the company.) In similar chart form, be sure to include each of the eight types of waste and how they apply to your selected company. You may use the textbook information and any outside sources identified in your research so far to inform your response.

5-1 Final Project Milestone Two: Lean Techniques and Forecasting Analysis

In this second milestone assignment for the final project, you will continue the process of creating a business development plan for your selected organization or company. To accomplish this, you must understand how lean practices and continuous improvement throughout the organization, along with technological advancements, create product differentiation resulting in competitive advantage for the company.

7-1 Final Project Milestone Three: Business Operations Opportunities Analysis

In this third milestone assignment for the final project, you will continue the process of creating a business development plan for your selected organization or company.

To accomplish this, you will evaluate current business operations for opportunities to manage inventory, utilize project management principles, optimize resources, and employ technology and other tools to reduce costs, increase production, and deliver consistently superior products and services.

9-1 Final Project Submission: Business Development Plan

In this submission, you will finalize the process of creating a business development plan for your selected organization or company. This submission should incorporate instructor feedback provided throughout the process and should include targeted commentary on how your selected organization or company manages cross-functional environments to achieve operational and project management goals. You should also include an assessment of your organization’s or company’s business sustainability with respect to triple bottom line methods to mitigate corporate risks and ensure future market viability.

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