WGU DFA: Mind Map for Creating a Healthy, Joyful Workplace Discussion

WGU DFA: Mind Map for Creating a Healthy, Joyful Workplace Discussion WGU DFA: Mind Map for Creating a Healthy, Joyful Workplace Discussion Module Overview Encouraging and providing a workplace that values respect and civility improves teamwork, joy, patient safety, and patient outcomes is a central component of the advanced professional nurse’s role. As an advanced professional nurse, you will work with others on your team to create such an environment. Creating a healthy and joyful work environment is both an individual and collective responsibility. As an advanced professional nurse, you must acknowledge the necessity and value of maintaining a healthy and joyful work environment. To create this culture, you must embrace it, engage others in the journey, and authentically live it. The Joint Commission’s mandate to manage disruptive behavior necessitates organizations of the future take a strategic approach to creating and sustaining work environments that ensure patient safety, nurse recruitment and retention, and organizational financial viability—all of which are linked to a healthy and joyful work environment. WGU DFA: Mind Map for Creating a Healthy, Joyful Workplace Discussion When reviewing the materials in this section, think innovatively about those topics and issues. Can you come up with creative and innovative activities, solutions, and strategies to address a unit need or issue that you have identified in your current or past workplace setting? Did anything in the readings strike you as a possible solution or strategy? Did you say, “That will never work, but if they did this… it would”? The solution to these issues and problems can be provided by all employees regardless of job title. Some of the most innovative ideas, solutions, and problem resolutions come from the bedside, as nurses are subject matter experts. How do you as a leader encourage teaming, shared governance, and innovation in your teams? How do you allow your team to develop the trust, psychological safety, and environment of innovation to thrive? Permalink: https://nursingpaperessays.com/ wgu-dfa-mind-map…place-discussion / ? Facilitating teaming, mastering the art of courage, and becoming proactive and adaptive rather than reactive in the face of crises, problems, or trouble are true leadership skills. How will you support innovation? Will, you ever utter “That won’t work” or “We already tried that” as a leader? How do you handle it when your team says such things? Even the best workplaces and employees from time to time show a lack of empowerment, lack of ownership, compassion fatigue symptoms, incivility, and lack of respect for core values. Leaders at times struggle with the same issues. In this module, you will analyze how hostility, bullying, burnout, and other behaviors of incivility impact the culture and climate in healthcare settings and negatively influence the health outcomes of individuals, populations, and systems. You will also reflect on your behaviors and assess how they may be contributing positively or negatively to the work environment. Overview Challenging situations in healthcare settings arise daily. An advanced professional nurse takes on several roles; some may become managers or educators or assume other leadership roles over time. When challenging situations arise, you may find yourself at odds with the two sides of the situation. How do you maintain a neutral stance, advocate for both parties, and help them come to an agreement on the plan going forward? Sometimes it will involve two or more employees, managers, administration, or even departments involved in a process. In all cases, you must have the skills to articulate your narrative clearly and fairly. How can you use problem-solving methods to resolve challenging situations? There are many available problem-solving processes that can be explored. Some will be more appropriate or work better in certain circumstances than others. At times, you will be the messenger, and at other times you will be the mediator. Having knowledge of the tools available to you in your toolbox will assist you in this process. Recognizing and articulating your own narrative, and understanding how to negotiate, will help you in managing difficult situations in the workplace. Developing these skills will help you effectively mediate and negotiate with others in challenging situations that arise in the workplace, so that the parties feel heard and respected. This, in turn, will help you suggest solutions to issues that affect patient and employee satisfaction and safety. An advanced professional nurse must be cognizant of his or her social interactions and recognize others’ moods, behaviors, and facial expressions to effectively communicate with others. Improving listening-caring competency and strengthening moral courage will be explored in the module. Reflect on your own professional experiences and consider a time when you found the “backstory” by drawing inferences about a situation. Advanced professional nurses build trustworthy relationships by embodying highly effective communication styles and the moral courage to engage with others, even when faced with challenges. Internal narrative contributes to professional dialogue, as inner thoughts and ideas are shared via social feedback. While striving to appropriately articulate internal narrative to a nursing peer or professional interdisciplinary team, eye contact, surface language, and appropriate use of silence must be closely observed and well-integrated to promote success. Vague communication leads to oversights and furthers misinterpretation. In this module, you will develop strategies to effectively tune into your moral center and learn to articulate your narrative to others during challenging situations. WGU DFA: Mind Map for Creating a Healthy, Joyful Workplace Discussion Instructions: Reflect on your ability to inspire and reinforce confidence in others. What inspirational characteristics do you embody and how do you plan to build upon your own sense of professionalism for improved empathic engagements? Explore Your Understanding Discuss the importance of being able to inspire and reinforce confidence in others as an advanced professional nurse. Integrate three techniques for inspiring and reinforcing confidence in others in your response. Use the evidence-based resources, included in the module resources, to support your answer. Reflection on the Change Process In this activity, you will apply the concepts and themes that are central to the process of change on an individual, department, or organizational level to reflect on a situation in which a positive response to change could have been encouraged by a more thorough assessment of the stage of change (individual), resistance to change (department or organizational), or collective response to change (systems). Think about an individual, departmental, or organizational change you have been involved in. For example, if you are reflecting on an individual planned change, what stage or stages of change were most applicable to your situation, and how might identifying this stage, or stages, have helped you to move through the change process in positive ways? If you are reflecting on a department or organizational change, what patterns of resistance to change were present in the personal and organizational environment, and how could these have been addressed to help move the team or organization toward the change more productively? Assignment Using the content from the learning resources in this module, describe how you might have conducted a more thorough assessment of the change process and the responses and resistance that occurred when you complete the Reflection on the Change Process reflection. Once you have described how a more thorough assessment could have been conducted, discuss how you might use the strategies identified in the module to support the individual or group in responding to the change in positive, productive ways. What strategy or strategies do you consider to be the most potentially helpful, and why? Support your answer with content from the learning resources in the module. Hawkins, R. P. (2019, July 3). Systematically applying change language to change processes . American Nurse. https://www.americannursetoday.com/blog/systematically-applying-change-language-to-change-processes/ Hickey, M., & Kritek, P. B. (2011). Change leadership in nursing. How change occurs in a complex hospital system . Springer. Hicks, T. P., Sullivan, M., Sexton, B., & Adair, K. C. (2019, October 16). Transforming Culture Through Resiliency and Teamwork . American Nurse. https://www.americannursetoday.com/transforming-culture-resiliency-teamwork/ iMindMap. (2021). How to use mind maps for problem solving . https://www.ayoa.com/imindmap/articles/how-to-use-mind-maps-for-problem-solving/ In this interactive DFA, you will apply your knowledge of mind mapping and force field analyses to create your own mind map. WGU DFA: Mind Map for Creating a Healthy, Joyful Workplace Discussion Mind mapping is an easy way to brainstorm thoughts and ideas without worrying about order and structure. Once you have collected these random thoughts and ideas, it is possible to develop a mind map, which is a diagram for representing the main idea and related concepts and ideas. Visualize a tree where the trunk is the main idea, branches are major concepts or themes, and related ideas are the twigs. Mind maps are simple to create, and there are several programs that are designed specifically for mind mapping. In the following scenario, the mind map can be created using Shapes in Microsoft Word. Engage Your Brain In this activity, you will produce a mind map of factors that influence an organization’s ability to create a healthy, joyful workplace. Research the factors that impact change at the individual, departmental, organizational, or systems levels. Individual-level and departmental-level factors include employee or team readiness for change. Organizational factors may include the structure of the organization (e.g., departments, leaders, managers, etc.). Systems-level factors may include technologies for supporting the change. When creating your mind map, assign at least three factors to each of these categories. Use the free program MindMup to create your mind map. Use the information from your mind map to create a force field analysis, which is a table of forces that will drive or impede the change to a healthy, joyful workplace. Describe the mind map and force field analysis you created in the box below. Then click the “Submit and Compare” button to compare your response. WGU DFA: Mind Map for Creating a Healthy, Joyful Workplace Discussion Get a 10 % discount on an order above $ 100 Use the following coupon code : NURSING10

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