Human Resource

CompetencyAnalyze the international aspects of Human Resources.ScenarioYou are the Assistant Director of HR at Trusted Bank, a large U. S.-based bank. The senior leadership of the bank has determined that costs savings are needed in the human capital area. The Director, Ms. Shirley Jacoby, and the VP of HR, Ms. Zing Vang, have instructed you to research the benefits and risks of outsourcing or offshoring the bank’s customer call center. They would like you to submit an executive summary of your findings and recommendations to them as a first step in their decision-making process.InstructionsPrepare an executive summary, including appropriate charts and graphs, to provide a foundation for senior leadership’s decision-making process. The executive summary should include:Analysis of the advantages and disadvantages of both offshoring and outsourcing the bank’s customer call center.Comparison of the cultural differences of offshoring or outsourcing in terms of:Communication between the call center employees and home country bank employees.Communication between the call center employees and bank customers.Examination of the following potential issues that could arise from offshoring or outsourcing:Customer service issuesSecurity risks to the bankCost factorsRecommended strategy to staff the call center with either outsourcing or offshoring the service.Include appropriate charts and graphs.Be sure to provide proper attribution for credible sources used in the executive summary.

Choose a country – if possible, one that you have personal experience with. Explain why, in your opinion, this would be a challenging country for an expatriate coming from the U.S. If possible, use a personal example or an example of someone you know. Select the top three challenges you believe this expatriate would face and present your recommendations for overcoming these challenges. Support your rationale with at least TWO resources.

Read the entire Start With Why book and present to me the top three (3) lessons learned from your perspective. Tell why those are the three most important takeaways from the book and discuss whether you think this book is something every business leader should read. Lastly, tie in your three lessons with real world applications on your business/career to-date. Must be 3-5 pages, typed. double spaced, times new roman, 12.

Your task is to put together a proposal for the training program. Your proposal should include three sections:Sa. Importance of Training. Explain why training is such a critical factor in expatriate success. Present an argument for this, using literature and statistics. See: “Learn to support your arguments” in week 7 readings.b. Importance of Intercultural Competency. Describe intercultural competency and why it is important for these managers. How are you going to assess intercultural competency?How are you going to include this in the training?Proposal for 3 day training. Create an agenda for three days of training. Include topics to be addressed and rationale.

Creating AlignmentReview the “six-pack approach” at the beginning of Part III, Chapter 8, of Mastering the Challenges of Leading Change (linked in Resources) and pay attention to the three steps of finding common ground, finding common metrics, and creating a sense of urgency. Also, choose one of the four models for implementing change in Table 9.2 on page 305 of your Organizational Change: An Action-Oriented Toolkit text. For this discussion, compare and contrast an approach for managing group dynamics with a model of change, and respond to the following:What are the similarities and differences?Which of the approaches for creating alignment or engaging others is best for leading change in your organization?What opportunities exist to infuse social media into the process?

The Role of Teams in Organizational ChangeIntroductionSuccessful implementation of organizational change is dependent in part on the success of people and teams working together effectively. For this assessment, you will develop a PowerPoint presentation for senior managers in the organization. In this presentation, you will assess the current state of a team or group and then develop strategies to initiate and facilitate group change.PreparationUse the University Library to locate at least one resource that deals with helping teams or groups to change.ScenarioIn your previous assignment, you wrote a memo that maps out how your recommended changes will impact other roles within the organization and how to manage potential points of resistance to change. After your supervisor’s boss championed your recommendations in a series of meetings with other upper management, they have requested that you attend an upcoming meeting to present on strategies for approaching change within small groups and teams that may be impacted by your change recommendations. How can a selected group or team be made more effective and ready to respond to the implementation of your ideas for organizational change? What models of group effectiveness might provide a solid framework for this important preparatory work?Your RoleImagine that you work in any organization you choose in any position you like. For the sake of simplicity, you may choose to imagine your present position at a company where you already work. You may use the same organization(s) you chose for Assessments 2 and 3. Whatever your other responsibilities, you are now also tasked with providing change leadership within the organization.RequirementsSelect a team or group that is in need of change in your selected organization. Then complete the following in a PowerPoint presentation (with speaker’s notes) for senior managers in the organization:Explain a model of group effectiveness in relation to the selected team or group.Assess the current state of the team or group using the team effectiveness model you have selected.Develop a strategy for helping the selected team or group become more effective by strengthening aspects of their performance as a change team.Describe specific practical and actionable activities for improving the team.Your presentation should be developed to support a central idea, with correct grammar, usage, and mechanics as expected of a business professional.Deliverable FormatYour supervisor’s boss requests that you keep your presentation to 7–10 slides. He has also asked that you include one strong academic reference to give your ideas research-based context and support, but keep it to just one—there is no need for a long references list in a quick presentation such as this. Since you are preparing your presentation for upper management and other interested stakeholders, you want this PowerPoint to be well organized and readable.References: Support your analysis with one academic resource from the University Library.Length: Include 7–10 PowerPoint slides (with speaker’s notes), in addition to a references slide.Written communication: Demonstrate graduate-level writing skills through accurate communication of thoughts that convey the overall goals of the presentation and do not detract from the message.Correctness: Use correct grammar, usage, and mechanics as expected of a business professional.APA Style: You must use proper APA style for in-text citations and to list your references.EvaluationBy successfully completing this assessment, you will demonstrate your proficiency in the following course competencies through corresponding scoring guide criteria:Competency 1: Assess the complex and dynamic nature of organizational change.Assess the current state of the team or group using the selected model of group effectiveness.Competency 2: Analyze ways in which leaders and managers can effectively initiate, shape, and support organizational change.Explain a model of group effectiveness in relation to the selected team or group.Develop a strategy for helping the selected team or group become more effective by strengthening aspects of their performance as a change team.Competency 3: Analyze the processes of change in people, groups, and organizations.Describe specific practical and actionable activities for improving the team.Competency 5: Communicate effectively in a professional manner.Communicate in a manner that is scholarly, professional, and consistent with expectations for business professionals.

From the Best Practices in Talent Management textbook, select either the Porter Novelli (Chapter 12) or Southern Company (Chapter 13) case study for this assignment.Write a 5–7 page paper in which you:Evaluate the effectiveness of the roles that the strategic leaders played in the formation of the performance management strategy.Develop five-point criteria for evaluating the effectiveness of the talent management strategy and how the data could be collected.Critique the components of your talent management strategy and suggest alternative ways to achieve effective results.Outline the functional expertise component of this strategy and how it optimizes the company’s ability to identify highly qualified individuals.Use at least five quality academic resources in this assignment. Note: Wikipedia and other websites do not quality as academic resources.This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.The specific course learning outcome associated with this assignment is:Propose alternative talent management strategies, including strategies for developing functional expertise.By submitting this paper, you agree: (1) that you are submitting your paper to be used and stored as part of the SafeAssign™ services in accordance with the Blackboard Privacy Policy; (2) that your institution may use your paper in accordance with your institution’s policies; and (3) that your use of Sa

Analyze the use of color; address how it attracts the eye of the targeted audience. How might the targeted audience interpret the color and emotionally respond?Analyze the use of lines; address how it directs the eyes of the viewers. Which types of lines are used? How might the targeted audience interpret the line usage and emotionally respond?Analyze the use of contrast and balance; address how it attracts the eye of the targeted audience. How might the targeted audience emotionally respond to the visual balance and contrast? What if the contrast and balance elements were not there or were different? How would that change the viewer response?Support the items above by including relevant quotes and paraphrases from academic/scholarly sources.IMPORTANT!! Be sure to clearly address how these four visual sensory elements attract the eyes of a specific target audience more readily than other audiences. For a thorough analysis, always consider the effect on viewers if these four visuals were used differently or not used at all.

1. How do data/metrics impact unconscious bias?2. What are your key learnings from this video?Your answer should be 2 paragraphs per each questio

1Product Line A B CYear 2018 2019 2018 2019 2018 2019Revenue $1,800,000 ? $1,600,000 ? $5,200,000 ?Growth % 22% 238% -10%Sales Staff 5 ? 5 ? 22 ?Support Staff 2 ? 3 ? 24 ?Assume all product lines are similar in terms of needed resources and resources skills are the same for each product lineHow many total sales staff do you need?How many total support staff do you need?What will your action plan be?2Store Location Orange County Pasadena MalibuYear 2018 2019 2018 2019 2018 2019Revenue $1,800,000 ? $1,600,000 ? $5,200,000 ?Growth % 22% 238% -10%Sales Staff 8 ? 15 ? 12 ?Support Staff 3 ? 5 ? 6 ?Assume all all stores are similar in terms of needed resources and resources skills and that moving staff from store to store is easily done.How many total sales staff do you need?How many total support staff do you need?What will your action plan be?3Product Line A B CYear 2018 2019 2018 2019 2018 2019Revenue $1,800,000 $1,600,000 $5,200,000Growth % 67% 150% -5%Sales Staff 8 ? 4 ? 12 ?Support Staff 3 ? 2 ? 6 ?Assume all product lines are similar in terms of needed resources and resources skills are the same for each product lineHow many total sales staff do you need?How many total support staff do you need?What will your action plan be?4Store Location Orange County Pasadena MalibuYear 2018 2019 2018 2019 2018 2019Revenue $1,800,000 ? $1,600,000 ? $5,200,000 ?Growth % 67% 150% -5%Sales Staff 8 ? 4 ? 12 ?Support Staff 3 ? 2 ? 6 ?Assume all all stores are similar in terms of needed resources and resources skills and that moving staff from store to store is easily done.How many total sales staff do you need?How many total support staff do you need?What will your action plan be?5Store Location Orange County Pasadena MalibuYear 2018 2019 2018 2019 2018 2019Revenue $500,000 ? $1,600,000 ? $5,200,000 ?Growth % 500% -55% -5%Sales Staff 2 ? 9 ? 12 ?Support Staff 1 ? 5 ? 15 ?Assume all all stores are similar in terms of needed resources and resources skills and that moving staff from store to store is easily done.How many total sales staff do you need?How many total support staff do you need?What will your action plan be?6Product Line A B CYear 2018 2019 2018 2019 2018 2019Revenue $500,000 ? $1,600,000 ? $5,200,000 ?Growth % 500% -50% -5%Sales Staff 3 ? 8 ? 12 ?Support Staff 0 ? 4 ? 15 ?Assume all product lines are similar in terms of needed resources and resources skills are the same for each product lineHow many total sales staff do you need?How many total support staff do you need?What will your action plan be?